Porter Jobs in Australia
A well-established international hotel brand in Sydney, Australia, is seeking an enthusiastic and guest-focused Bell Captain to join our team.
This is an excellent opportunity for someone who enjoys creating memorable guest experiences, thrives in a fast-paced hospitality environment, and is looking for a stable, full-time role. If you are motivated, professional, and passionate about service, this position could be the right fit for you.
ABOUT THE ROLE
As a Bell Captain at Sheraton, you will be the “face of the hotel,” welcoming guests from arrival to departure and leading the bell team to deliver exceptional service. You will assist with luggage, parking, and guest requests while also supervising and motivating your team to exceed guest expectations.
If you are a confident communicator, natural leader, and service-driven professional eager to grow within a global hotel group, this opportunity is ideal.
WHY CONSIDER THIS OPPORTUNITY?
Joining Sheraton means being part of the Marriott International family, the world’s largest hotel network. At Sheraton, you don’t just work—you belong.
- Competitive salary and benefits
- Full-time, permanent employment
- Global career growth opportunities with Marriott International
- Exclusive staff discounts on hotel rooms, food, and beverage worldwide
- Supportive team environment that values diversity, inclusion, and belonging
JOB OVERVIEW
| Field | Details |
|---|---|
| Job Title | Bell Captain |
| Employer | Sheraton Hotels & Resorts (Marriott International) |
| Location | Sydney, Australia |
| Workplace | On-site (no remote option) |
| Job Type | Permanent, Full-time |
| Employment | 40 hours per week (flexible shifts) |
| Shifts | Morning, evening, weekends, holidays |
| Start Date | As soon as possible |
| Vacancies | 1 position available |
| Salary | Competitive, based on experience |
| Benefits | Staff discounts, Life with the Works program, international training, employee assistance program, referral incentives |
KEY RESPONSIBILITIES
As a Bell Captain, your responsibilities will include:
- Welcoming and assisting guests upon arrival and departure
- Escorting guests to rooms and explaining hotel facilities and features
- Supervising and supporting the bell team in daily operations
- Securely parking guest cars and delivering luggage and amenities
- Acting as the main point of contact for guest requests and ensuring timely service
- Building strong guest relationships through thoughtful and engaging service
- Planning and executing team activities that foster connection and growth
- Upholding company policies, safety standards, and professional service guidelines
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REQUIRED SKILLS AND QUALIFICATIONS
- Education: No specific degree required (hospitality training preferred)
- Experience: Previous supervisory experience in a bell/guest services role
- Licence: Valid driver’s license required
- Other Requirements:
- Must have legal working rights in Australia
- Strong leadership and communication skills
- Positive, proactive, and professional attitude
- Enthusiasm for career development in hospitality
WORK CONDITIONS AND PERSONAL SUITABILITY
This role requires individuals who can:
- Work full-time in a fast-paced hotel environment
- Remain calm, professional, and guest-focused at all times
- Lead and motivate a multicultural team
- Bring smart solutions and a can-do attitude to challenges
- Commit to long-term growth within the Marriott group
BENEFITS
This position comes with the following benefits:
- Competitive pay and career progression opportunities
- Exclusive Marriott staff discounts on rooms, dining, and more (for you, family, and friends)
- Flexible working hours & sabbatical options under Life with the Works program
- Paid leave on your birthday month
- Internationally recognized training and unlimited career development
- Employee Assistance Program for physical, emotional, and financial wellbeing
- Employee Referral Incentives
- A supportive, inclusive, and diverse work environment within Marriott International
HOW TO APPLY
If you’re ready to start your hospitality journey with Sheraton and lead our bell team, we’d love to hear from you.
Please include in your application:
- Cover letter
- Resume with relevant details
Application Deadline: 16 October, 2025
Only shortlisted candidates will be contacted.
