Room Attendant Jobs in Auckland
Room Attendant Jobs in Auckland. Are you passionate about creating memorable guest experiences through attention to detail and immaculate service? Join Accor Apartments & Realty at Mantra Lake Tekapo, where stunning alpine views meet world-class hospitality. As a Room Attendant, you will play an essential role in delivering the comfort, cleanliness, and quality that define the Accor experience.
About Company
Accor Apartments & Realty is part of the global Accor Group, a leading hospitality company with over 5,000 hotels across 110 countries. At Mantra Lake Tekapo, guests enjoy elegant apartment-style accommodation featuring one, two, and three-bedroom units, along with premium amenities such as a swimming pool, hot tub, and outdoor fireplace. Set within New Zealand’s UNESCO Dark Sky Reserve, the property offers a truly breathtaking environment for both guests and team members.
Responsibilities
- Clean and prepare guest rooms to the highest standards, including changing linens, sanitizing bathrooms, and maintaining all surfaces.
- Restock and organize housekeeping trolleys, ensuring all supplies are readily available.
- Use cleaning materials safely and efficiently, following all health and safety guidelines.
- Respect guest privacy and uphold confidentiality at all times.
- Report maintenance or repair needs promptly to the supervisor.
- Collaborate with team members to maintain consistency and exceed guest expectations.
- Provide friendly and professional assistance to guests as needed.
Requirements
- Previous housekeeping or room attendant experience preferred (training provided).
- Strong attention to detail and commitment to quality service.
- Physically fit and able to perform repetitive tasks, including using stairs and walking between rooms.
- Warm, approachable communication style with both guests and colleagues.
- Ability to work a variety of shifts, including weekends and public holidays.
- Reliable transportation to and from the property.
Skills
- Time management and organization
- Customer service and teamwork
- Efficiency and reliability
- Knowledge of cleaning procedures and safety standards
- Positive and professional attitude
Benefits
- ALL Heartist Membership – Discounts on accommodation, dining, and experiences worldwide.
- Family & Friends Discounts – Exclusive savings for your loved ones.
- Accor Live Limitless (ALL) Loyalty Program – Earn points and rewards for global stays.
- Career Development – Access to industry-leading training through Accor Academy and Typsy.
- Global Opportunities – With over 400 hotels in the Pacific and 5,000+ worldwide, your career path is limitless.
- Inclusive Workplace – Be part of a diverse and supportive team culture that celebrates your individuality.
