Waiter/waitress needed at Crowne Plaza Moncton Downtown
ABOUT THE ROLE
What does a Waiter/Waitress do?
A Waiter/Waitress is the face of the dining experience, providing attentive, friendly service to ensure guests enjoy every part of their visit. From taking orders and serving meals to offering menu guidance and handling payments, this role is ideal for personable, motivated individuals who thrive in a fast-paced, customer-focused environment.
Does this role sound like a good fit for you? Keep reading to learn more about the company, job details, qualifications required, benefits, and how to apply.
ABOUT THE COMPANY
Crowne Plaza Moncton Downtown is a leading hotel destination located in the heart of Moncton, NB. Known for delivering warm hospitality and exceptional service, the hotel’s restaurant and lounge are key attractions for guests and locals alike. As part of the global IHG family, Crowne Plaza is committed to quality, community, and creating growth opportunities for team members.
Currently, the team is hiring Waiters/Waitresses to deliver a standout dining experience in its on-site restaurant. Scroll down for full job details.
JOB DESCRIPTION
As a Waiter/Waitress at Crowne Plaza Moncton Downtown, your key responsibilities will include:
- Greeting and welcoming guests in a courteous, professional manner
- Presenting menus, answering questions, and recommending food and drink options
- Taking and relaying food and drink orders accurately
- Serving meals and beverages promptly
- Handling cash, card, and room charge payments
- Clearing and resetting tables efficiently
- Providing exceptional customer service and addressing guest concerns when needed
OVERVIEW OF THE JOB
| Category | Details |
|---|---|
| Location | Moncton, NB |
| Type of Job | Permanent, part-time leading to full-time |
| Salary | $15.65 hourly / 20 to 40 hours per week |
| Shift | Day, Evening, Night, Weekend, Flexible Hours |
| Vacancies | 3 positions available |
| Start Date | As soon as possible |
| Work Setting | On-site at Crowne Plaza Moncton Downtown |
QUALIFICATIONS AND SKILLS REQUIRED
Crowne Plaza is looking for candidates who bring energy, professionalism, and a team-first attitude:
- Experience: 7 months to less than 1 year in a hospitality or service role
- Education: No formal qualifications required
- Skills: Excellent communication, ability to multitask, customer-focused mindset
- Tech: Familiarity with POS systems and electronic cash registers
- Other: Must be of legal age to serve alcohol
PERKS AND BENEFITS
Crowne Plaza Moncton Downtown offers a supportive work environment with great employee perks:
- Health Benefits: Comprehensive health care plan
- Financial Benefits: Gratuities
- Other Benefits: Flexible scheduling, team events, and career growth within IHG
ELIGIBILITY AND APPLICATION PROCEDURE
Interested in applying? Make sure you meet the eligibility requirements:
- You must be a Canadian citizen, permanent resident, or have a valid Canadian work permit
To apply, submit your resume and a short cover letter answering the following questions:
- How much experience do you have in the hospitality industry?
- What do you enjoy most about working in customer service?
- Why do you want to work at Crowne Plaza Moncton Downtown?
Submit your application by email to:
hr@cpmoncton.com
Application deadline: May 24, 2025
