Car Park Attendants needed in Australia
Are you passionate about customer service and enjoy working in a dynamic, outdoor environment?
Wilson Parking Australia is hiring Car Park Attendants to join our dedicated team in Brisbane, Queensland.
If you take pride in providing exceptional customer service, enjoy working independently and as part of a team, and want to contribute to a trusted name in parking management — this is the opportunity for you!
ABOUT THE ROLE
As a Car Park Attendant with Wilson Parking Australia, you’ll play a vital role in ensuring the smooth and efficient operation of our parking facilities. Based at Grand Central Shopping Centre, Toowoomba, you’ll provide friendly, professional customer service while maintaining high standards of safety, cleanliness, and operational efficiency.
This on-site, full-time position offers flexible hours, professional training, and the chance to be part of a company that’s been an industry leader for over 50 years.
Every day will bring variety — whether assisting customers, monitoring car park systems, or maintaining site operations, you’ll help ensure a seamless parking experience for all visitors.
WHY JOIN WILSON PARKING AUSTRALIA?
For over five decades, Wilson Parking has been recognised as Australasia’s market leader in car park asset management. We pride ourselves on upholding the highest standards of service, integrity, and innovation — ensuring that every customer enjoys a safe, efficient, and positive parking experience.
Our core values define who we are:
- Integrity – Do what’s right, not what’s easy
- Leadership – Every team member leads by example
- Customer – Every customer counts
- Innovation – Change that adds value
Joining Wilson Parking means becoming part of a supportive, inclusive team where your contribution truly matters
JOB OVERVIEW
| Field | Details |
|---|---|
| Job Title | Car Park Attendant |
| Employer | Wilson Parking Australia 1992 Pty Ltd |
| Location | Grand Central Shopping Centre, Toowoomba, QLD |
| Workplace | On-site only |
| Job Type | Full-time (rotating roster) |
| Schedule | Approx. 25.5 hours per week – includes weekends and rotating shifts |
| Start Date | As soon as possible |
| Vacancies | Multiple positions available |
| Salary | Level 2 pay (based on experience) |
| Career Path | Training, growth, and internal promotion opportunities within Wilson Parking |
KEY RESPONSIBILITIES
As part of the Wilson Parking Operations Team, your duties will include:
- Providing exceptional customer service to all visitors and clients
- Monitoring and maintaining the smooth operation of car parks
- Assisting customers with inquiries, payments, and access issues
- Performing basic administrative and reporting tasks
- Ensuring safety, cleanliness, and security standards are met
- Supporting the Car Park Manager with daily operational requirements
- Managing vehicles efficiently and assisting with valet duties as required
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EQUIPMENT & SPECIALIZATION
You may work with or around the following:
- Parking management systems and access control equipment
- Ticketing and payment terminals
- Surveillance and monitoring systems
- Communication and reporting tools
- Valet and vehicle handling operations
WORK CONDITIONS
- Environment: Indoor and outdoor settings — working across busy car park facilities
- Type of Work: Customer-focused, operational, and safety-driven tasks
- Team: Collaborative and professional, focused on service excellence and teamwork
REQUIREMENTS
To qualify for the Car Park Attendant role, you’ll need:
Education:
- Secondary school completion or equivalent experience
Experience:
- Prior customer service experience (retail, call centre, or service industries preferred)
- Valet or parking experience (advantageous but not essential)
Skills & Qualities:
- Friendly, professional, and customer-focused attitude
- Excellent communication and problem-solving skills
- Strong attention to detail and time management
- Physically fit and capable of active, hands-on work
- Computer literacy and basic administrative skills
- Ability to work both independently and as part of a team
- Full driver’s licence with good driving record
- Eligibility to work in Australia
Candidates will be required to complete a national police check.
BENEFITS
- Competitive pay and flexible working schedule
- Uniforms and free parking provided while on shift
- Full training and support from management
- Opportunities to grow within Australia’s leading parking company
- Inclusive and diverse workplace culture
- Contribute to maintaining Australia’s top parking experience
HOW TO APPLY
If you’re ready to take the next step in your customer service career and join Australia’s market leader in parking management — we’d love to hear from you!
Apply online through the Wilson Parking Careers Portal.
Screening Questions:
- Do you have a full, current driver’s licence?
- Are you eligible to work in Australia?
- Do you have prior customer service or valet experience?
- Are you comfortable working weekends and rotating shifts?
- Why do you want to work with Wilson Parking Australia?
